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​Privacy Policy (GDPR Compliant)

Last Updated: [10.03.2026]

Root & Remember (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book sessions, or purchase services.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following personal data:

Personal Information

• Name

• Email address

• Phone number

• Billing information

• Address (if required for billing)

Client Information

• Intake form responses

• Information shared during sessions

• Program participation details

Website Data

• IP address

• Browser type

• Pages visited

• Cookies and usage data

This information helps us provide services effectively and improve your experience.

2. How Your Information Is Used

We use personal information to:

• Process bookings and course purchases

• Deliver sessions and programs

• Communicate with you regarding services

• Send course materials or resources

• Improve website functionality

• Meet legal and administrative obligations

Your data will never be sold or rented to third parties.

3. Confidentiality of Client Information

Root & Remember respects the confidentiality of all clients.

Information shared during coaching sessions, healing sessions, or spiritual work is treated as confidential and will not be disclosed to third parties except:

• When required by law

• When there is a risk of harm to yourself or others

• When written consent has been provided

4. Data Storage and Security

Your data is stored securely using password-protected digital systems and trusted third-party platforms used for scheduling, payment processing, and course hosting.

Reasonable steps are taken to protect your personal data from unauthorized access, loss, or misuse.

Personal information is retained only for as long as necessary to provide services or meet legal obligations.

5. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal data

• Withdraw consent for communications

• Request a copy of your stored data

To exercise any of these rights, please contact us using the details listed below.

6. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors interact with the website.

Cookies help us:

• Improve website performance

• Analyse website traffic

• Enhance user experience

You may disable cookies through your browser settings if you prefer.

7. Third-Party Services

We may use trusted third-party services to operate the website and deliver services, such as:

• Payment processors

• Email communication platforms

• Online course hosting platforms

• Booking systems

These providers process data only to the extent necessary to provide their services.

8. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Root & Remember
[kerry@rootandremember.co.uk]
[www.rootandremember.co.uk]

Website Disclaimer & Liability Waiver

Last Updated: [Insert Date]

The information and services provided by Root & Remember are intended for educational, personal development, and spiritual exploration purposes only.

By accessing this website, purchasing services, or participating in sessions or courses, you agree to the following disclaimer.

1. Not Medical or Mental Health Advice

The services offered through Root & Remember, including coaching, energy healing, spiritual practices, and educational courses, are not medical or psychological treatments.

These services are not intended to:

• Diagnose medical or mental health conditions

• Replace therapy or counselling

• Replace medical treatment or advice

If you are experiencing physical or mental health concerns, you should seek support from a qualified medical professional or licensed therapist.

2. Personal Responsibility

Participation in sessions, courses, and programs is voluntary.

You acknowledge that:

• You are responsible for your own wellbeing and decisions.

• Any insights or experiences gained through spiritual practices are subjective and personal.

• You may choose to pause, decline, or discontinue any practice at any time.

Root & Remember does not guarantee specific results from sessions or programs.

3. Energy Healing and Spiritual Practices

Energy healing practices such as Reiki, Womb Reiki, shamanic healing, meditation, EFT, and Tantra are considered complementary practices that may support relaxation, self-awareness, and personal growth.

Individual experiences may vary, and outcomes cannot be guaranteed.

4. Coaching Disclaimer

Coaching is a collaborative process designed to support clarity, personal insight, and goal development.

Coaching is not therapy, counselling, or psychological treatment, and coaches do not diagnose or treat mental health conditions.

5. No Guarantees

While we aim to provide supportive and high-quality services, Root & Remember makes no guarantees regarding specific results from participation in sessions, programs, or courses.

Personal growth and healing are individual processes that vary from person to person.

6. Limitation of Liability

To the fullest extent permitted by law, Root & Remember shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or participation in services.

By using this website and participating in services, you acknowledge that you do so at your own discretion and responsibility.

7. Contact

If you have any questions regarding this disclaimer, please contact:

Root & Remember
[kerry@rootandremember.co.uk]
[www.rootandremember.co.uk]

If you'd like, I can also help you create one more very important page most spiritual practitioners forget, which is a Client Consent Form for healing and coaching sessions.

This protects you legally before someone receives Reiki, womb healing, or coaching and is extremely useful for your session bookings and practitioner courses.