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Terms & Conditions

Terms & Conditions

Last Updated: [10.03.2026]

These Terms and Conditions govern your use of the website and services provided by Root & Remember (“we”, “our”, or “the Company”). By accessing this website, purchasing a course, or booking a session, you agree to comply with and be bound by the following terms.

If you do not agree with these terms, please do not use this website or purchase services.

1. Services Provided

Root & Remember offers spiritual development programs, coaching sessions, energy healing sessions, online courses, and educational materials intended for personal growth and spiritual exploration.

Services may include but are not limited to:

  • Spiritual Life Coaching

  • Energy healing practices (such as Reiki and Womb Reiki)

  • Shamanic womb healing practices

  • Meditation and embodiment practices

  • Educational training programs for spiritual practitioners

All services are provided for educational, personal development, and spiritual wellbeing purposes only.

2. Not Medical or Psychological Advice

All sessions, programs, and courses offered through Root & Remember are complementary spiritual practices and are not a substitute for medical care, psychotherapy, counselling, or mental health treatment.

Participation in any service does not constitute therapy or medical treatment.

You should always seek advice from a qualified healthcare professional or licensed therapist for any medical or psychological concerns.

By participating in sessions or courses, you acknowledge that:

  • The services do not diagnose, treat, or cure medical or mental health conditions.

  • You remain responsible for your own wellbeing and decisions.

  • Participation is voluntary.

3. Definitions of Modalities Used

The following descriptions explain the nature of the practices offered through Root & Remember.

ICF-Style Coaching

ICF-style coaching refers to coaching principles aligned with the International Coaching Federation (ICF) framework. Coaching is a collaborative process designed to help individuals clarify goals, access their own inner wisdom, and create meaningful change. The coach does not provide therapy, diagnosis, or medical advice but facilitates insight through reflective questioning and supportive guidance.

Reiki

Reiki is a Japanese energy healing practice developed by Mikao Usui. It involves the practitioner channeling universal life energy through gentle hand placements or energetic intention to support relaxation, balance, and wellbeing.

Womb Reiki

Womb Reiki is an energy-based healing practice focused specifically on the energetic space of the womb and sacral area. It is intended to support emotional, energetic, and spiritual healing connected to the feminine body and creative life force energy.

Shamanic Womb Healing

Shamanic womb healing incorporates spiritual practices such as guided journeying, intention setting, energetic clearing, and connection with archetypal feminine wisdom traditions. These practices are designed to support emotional processing, personal insight, and energetic balance.

EFT (Emotional Freedom Technique)

EFT is a self-help technique sometimes referred to as “tapping.” It involves gently tapping on specific acupressure points while focusing on emotional experiences. The intention is to help regulate the nervous system and release emotional stress.

Tantra

Tantra, within the context of this work, refers to spiritual practices that honour the body as sacred and support the integration of energy, awareness, and embodiment. The practices offered focus on meditation, breath, energy awareness, and sacred embodiment rather than sexual practices.

Meditation

Meditation refers to guided or self-directed practices designed to cultivate awareness, relaxation, and inner connection through breath, stillness, visualization, or mindfulness techniques.

These modalities are offered as spiritual and personal development practices, not medical treatments.

4. Course Purchases and Digital Products

All courses and digital programs offered through Root & Remember provide immediate access to course materials upon purchase.

Because of the nature of digital content:

  • All course purchases are non-refundable.

  • Once access has been granted to course materials, refunds cannot be issued.

  • By purchasing a course, you acknowledge that you are receiving immediate access to intellectual property and digital content.

Sharing, reproducing, or distributing course materials without permission is strictly prohibited.

5. Session Bookings and Cancellation Policy

Deposits

Deposits paid for sessions are non-refundable, as they secure your appointment time.

Session Payments

Once a session has been booked and payment has been made, the following policy applies:

  • Sessions may be rescheduled up to 48 hours before the appointment time.

  • Requests made within 48 hours of the scheduled session may not be eligible for rescheduling.

  • Missed appointments or cancellations made within 48 hours may result in the session being forfeited.

This policy ensures fairness and protects the time reserved for all clients.

6. Client Responsibility

By participating in sessions, courses, or programs, you agree that:

  • You are responsible for your own physical, emotional, and mental wellbeing.

  • You will seek professional medical or therapeutic support where appropriate.

  • You participate voluntarily in all practices and may pause or stop participation at any time.

7. Confidentiality and GDPR

Root & Remember respects the confidentiality and privacy of all clients.

Confidentiality

Information shared during sessions will be treated as confidential and will not be disclosed to third parties except where required by law.

Data Protection

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, we are committed to protecting your personal data.

Personal information collected may include:

  • Name

  • Email address

  • Contact details

  • Intake form information relevant to sessions

This information is used solely for:

  • Providing services

  • Communication regarding bookings or programs

  • Maintaining client records

Your data is stored securely using password-protected systems and will not be sold or shared with third parties without your consent.

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data where legally permissible

Requests regarding personal data can be made by contacting us directly.

8. Intellectual Property

All materials provided through Root & Remember, including:

  • Course content

  • Written materials

  • Worksheets and guides

  • Recorded sessions

are the intellectual property of Root & Remember and may not be copied, reproduced, shared, or distributed without written permission.

9. Limitation of Liability

Root & Remember will not be held liable for any direct or indirect damages arising from participation in sessions, courses, or programs.

All services are provided in good faith for personal development purposes.

10. Changes to Terms

Root & Remember reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this page.

Continued use of the website or services constitutes acceptance of any updated terms.

11. Contact

For questions regarding these Terms and Conditions, please contact:

Root & Remember
[kerry@rootandremember.co.uk]
[www.rootandremember.co.uk]

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